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Search: Posts Made By: XOOM
Forum: COMMUNITY SUPPORT (WINDOWS) 11-08-2014, 10:08 AM
Replies: 5
Views: 535
Posted By XOOM
Re: Going from "Free Play" to Subscrition...

Salute and welcome Reddevil43,

Since you have now subscribed to "premium" status you will be able to unlock all game access and features you would have not otherwise had. Immediate things to...
Forum: COMMUNITY SUPPORT (MACINTOSH) 08-16-2014, 10:41 AM
Replies: 17
Views: 733
Posted By XOOM
Re: Subscription Locked..

Short Update: Bloo (Customer Support Director) has been notified. I tried to make some adjustments on my side to no avail, he's the man with the plan. Thanks for staying patient guys we're trying to...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-12-2014, 02:15 PM
Replies: 7
Views: 826
Posted By XOOM
Re: Old Player can't resub!

E-mail reset. Have him go to https://secure.wwiionline.com/users/password/index.jsp to finisht he rest of it
Forum: COMMUNITY SUPPORT (WINDOWS) 03-10-2014, 12:11 PM
Replies: 3
Views: 539
Posted By XOOM
Re: Builders Icon

Taken care of, thanks for your support. S!
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 07:23 PM
Replies: 7
Views: 707
Posted By XOOM
Re: Support Information

End result was our account creation system needed a kick in the rear, I've since resolved that issue.

If you guys know someone else dealing with this issue please have them create a new account,...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 02:01 PM
Replies: 7
Views: 707
Posted By XOOM
Re: Support Information

This. Try creating a new account for your issue meanwhile Ghost.
Forum: COMMUNITY SUPPORT (MACINTOSH) 03-03-2014, 02:00 PM
Replies: 6
Views: 1,030
Posted By XOOM
Re: Map Host 40108 Error.

Try creating a new account. Sometimes we get a whacky account once in awhile where it just won't sync correctly.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-08-2013, 01:07 PM
Replies: 1
Views: 454
Posted By XOOM
Re: Cant reach ACCOUNT MANAGEMENT

Joe,

For account support please send an e-mail to billing@playnet.com and we'll help you out.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-22-2013, 08:02 PM
Replies: 3
Views: 817
Posted By XOOM
Re: I Can't Cancel My Subscription

Looks like you figured it out, unsub date is November 2nd, enjoy the time you have left.

For any other assistance, e-mail billing@playnet.com.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:39 PM
Replies: 3
Views: 815
Posted By XOOM
Re: Well there's not really a forum for this question

You have a capitol letter in the forums?

Your account shows it has an active builder hammer attached? If you are in High Command or a Mission Leader, those two icons will override the hammer fyi....
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:36 PM
Replies: 2
Views: 634
Posted By XOOM
Re: No mail in WWIIonline

We used to have one way back in the day, and it was dropped for a reason not coming to mind. The Private Message system integrated in the forums work very well.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-05-2013, 08:29 PM
Replies: 1
Views: 586
Posted By XOOM
Re: Is the ticket sytem supported anymore?

Jughead5,

Please contact Bloo@playnet.com directly with your inquiry and/or notify him of your ticket number. He handles all support inquiries.

If it is a billing matter, billing@playnet.com.
Forum: MINI-CONS 08-06-2013, 06:31 PM
Replies: 26
Views: 4,240
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

I had the privilege of hanging out with these guys during an outstanding Airshow here in Portland! Thanks for making it out I had a blast.

We'll do this again next August and provide some more...
Forum: COMMUNITY SUPPORT (WINDOWS) 08-02-2013, 11:18 AM
Replies: 2
Views: 614
Posted By XOOM
Re: Hero Builder

Added this morning, responded to your email.
Forum: MINI-CONS 07-20-2013, 09:49 PM
Replies: 26
Views: 4,240
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hang over or not, we'll see you there!
Forum: MINI-CONS 07-20-2013, 09:44 PM
Replies: 26
Views: 4,240
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Can't get out of it eh? ;)
Forum: MINI-CONS 07-13-2013, 05:15 PM
Replies: 26
Views: 4,240
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hillsboro is a pretty affordable place. If you want some City life, stay in the Portland area, Marriott if you have a few bucks to spend. I'll meet you guys at the main entrance in my uber schweet...
Forum: MINI-CONS 07-13-2013, 05:13 PM
Replies: 26
Views: 4,240
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

If you're going speak up, some of us are for sure going to be there.
Forum: MINI-CONS 07-12-2013, 12:56 AM
Replies: 26
Views: 4,240
Posted By XOOM
USA - Northwest Gathering (7/28/13)

For those of you in the Northwest or crazy enough to travel up here, we're meeting up!

Where: Hillsboro, Oregon
When: Sunday July 28th, 2013
Time: 10AM'ish

Ticket Information:...
Forum: COMMUNITY SUPPORT (MACINTOSH) 06-30-2013, 12:24 PM
Replies: 1
Views: 662
Posted By XOOM
Re: Why can I not unsubscribe?

Send an e-mail to billing@playnet.com with full details.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-19-2013, 01:29 PM
Replies: 7
Views: 1,676
Posted By XOOM
Re: Authentication error and banned from forums

If you are still experiencing the Authentication error, please create a new account here: https://secure.wwiionline.com/users/trial.jsp?newAffID=get%28%27newAffID%27%29;?
Forum: COMMUNITY SUPPORT (WINDOWS) 05-04-2013, 06:56 PM
Replies: 7
Views: 1,676
Posted By XOOM
Re: Authentication error and banned from forums

Stump,

The forum ban thing is a free to play known issue with the forum (it simply sucks).

The Authentication Error are for new accounts created late night 5/2 to present. Likely fixed by...
Forum: COMMUNITY SUPPORT (WINDOWS) 12-04-2012, 08:15 PM
Replies: 2
Views: 686
Posted By XOOM
Re: Resubbed but what's with the price? Said 9.99

Thanks for jumping on this Hick, appreciate your efforts.

Situation with this has been resolved.

**TO AVOID SITUATION**
Please SELECT THE PLAN FIRST, prior to updating your billing...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-28-2012, 12:56 PM
Replies: 2
Views: 982
Posted By XOOM
Re: Your subscription is currently not active

Titu250,

We will need people to e-mail us directly at AGM@playnet.com. That situation was handled for the individual hence why the thread was closed. We are in contact now with Poopachu and...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-26-2012, 03:58 PM
Replies: 8
Views: 1,337
Posted By XOOM
Re: 'Your subscription is currently not active'

This situation was fixed, thanks for your patience.

Others having this issue, contact AGM@playnet.com and we will work our fastest for a resolution.
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