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Search: Posts Made By: COMPANY0
Forum: GENERAL DISCUSSION 02-08-2016, 04:58 PM
Replies: 5
Views: 272
Posted By COMPANY0
Re: Redeployment and Auto Surrender

Lets see...

Movement Timers
Movement Rules
HQ's on the Map
Fallbacks
Air and Navy
Routs and Training
Think that's it.
Forum: COMMUNITY SUPPORT (WINDOWS) 01-29-2016, 06:54 PM
Replies: 3
Views: 213
Posted By COMPANY0
Re: Playnet support

Apologies for the delay,

I didn't particularly see anything unusual with the logs and you've reinstalled the game twice. My next question is when you last updated your drivers, did you do a clean...
Forum: TESTING AND BUG REPORTING 01-15-2016, 09:39 PM
Replies: 7
Views: 449
Posted By COMPANY0
Re: Windows 10 and WWII

One of the many things to look at, why the Windows DPI settings dislike us so.
Forum: TESTING AND BUG REPORTING 01-15-2016, 07:36 AM
Replies: 7
Views: 449
Posted By COMPANY0
Re: Windows 10 and WWII

It's a DPI scaling issue.

http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.html

Set the slider to the far left.
Forum: COMMUNITY SUPPORT (WINDOWS) 12-31-2015, 02:58 AM
Replies: 1
Views: 433
Posted By COMPANY0
Re: upgrade

Cartoonz, can you do me a favor and submit a ticket at support.playnet.com? We should be able to get it worked out once you do.
Forum: COMMUNITY SUPPORT (MACINTOSH) 12-26-2015, 01:57 AM
Replies: 1
Views: 363
Posted By COMPANY0
Re: Can't log in, but subscription active

Go ahead for me and delete your current game installation, download the new one from the main page. The server's checking your version and throwing up an error I believe.
Forum: GENERAL DISCUSSION 12-24-2015, 10:54 PM
Replies: 126
Views: 4,983
Posted By COMPANY0
Forum: GENERAL DISCUSSION 12-09-2015, 12:00 AM
Replies: 42
Views: 2,149
Posted By COMPANY0
Re: I'm new here

I'll get this one answered, just because I'm curious myself.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-16-2015, 06:15 AM
Replies: 2
Views: 685
Posted By COMPANY0
Re: How do you reset radio?

Is this a constantly occuring thing or is it just every once in a while? I'm aware of some odd stuff that can happen but I've never heard of totally being unable to chat.

Does restarting the...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-05-2015, 04:45 PM
Replies: 4
Views: 1,562
Posted By COMPANY0
Re: Please Help me, My Game Won't work

Best guess? Graphics card issue. What are the specs on your computer?

Graphics card, processor, memory?
Forum: TESTING AND BUG REPORTING 11-01-2015, 10:12 PM
Replies: 42
Views: 5,815
Posted By COMPANY0
Re: Timed out performing network selection.

Do me a favor, run a tracert to both n1.playnet.com and battlegroundeurope.com, then open a support ticket at support.playnet.com and post the results.
Forum: TESTING AND BUG REPORTING 09-29-2015, 05:32 PM
Replies: 3
Views: 1,113
Posted By COMPANY0
No Sound - Download this to fix

We're aware of an issue with users experiencing no sound in-game and we're fairly certain its down to a directx runtime that is not installed on some machines.

If those experiencing the issue...
Forum: COMMUNITY SUPPORT (WINDOWS) 09-29-2015, 05:29 PM
Replies: 6
Views: 1,169
Posted By COMPANY0
No Sound - Download this to fix

We're aware of an issue with users experiencing no sound in-game and we're fairly certain its down to a directx runtime that is not installed on some machines.

If those experiencing the issue...
Forum: GENERAL DISCUSSION 09-20-2015, 06:59 PM
Replies: 7
Views: 930
Posted By COMPANY0
Re: Light AA locked

I'll get this looked at to see why it's acting strange, thanks!
Forum: COMMUNITY SUPPORT (WINDOWS) 08-19-2015, 04:04 AM
Replies: 5
Views: 1,167
Posted By COMPANY0
Re: game crash - recurring

Happens every time, was this after you installed the beta?

Anything else change recently?
Forum: TESTING AND BUG REPORTING 08-14-2015, 05:53 PM
Replies: 4
Views: 904
Posted By COMPANY0
Re: Cant get the game to work

I've gone in on my end and fiddled with some settings.
Forum: TESTING AND BUG REPORTING 08-14-2015, 05:51 PM
Replies: 8
Views: 1,870
Posted By COMPANY0
Re: Win 10

Generally this is a problem with Windows using something called DPI scaling. Refer to http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.html for instructions with...
Forum: TESTING AND BUG REPORTING 06-01-2015, 02:32 AM
Replies: 1
Views: 801
Posted By COMPANY0
Re: Subscription Comparison Page Problem

Yeah, we're aware of this. I'm a firefox user myself and its been on our list to fix.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-31-2015, 10:35 PM
Replies: 2
Views: 690
Posted By COMPANY0
Re: Wont let me unsub?

I went in and checked it. It looks like it went weird and didn't unsub, so it's now set to unsubscribe, which will occur on the next bill date.
Forum: FREE PLAY SUPPORT AND INFO 05-17-2015, 07:05 PM
Replies: 5
Views: 1,297
Posted By COMPANY0
Re: i payad WTF i still free acc

Iceu, I took a look at your account and you currently have a starter subscription, which means you do not have access to the Engineer unit.

This list shows what you have access to...
Forum: TESTING AND BUG REPORTING 05-14-2015, 09:19 PM
Replies: 1
Views: 645
Posted By COMPANY0
Re: Why can not I log on the test server?

You shouldn't be able to see the test server...

You might try offline if that'll work, or offline training.
Forum: TESTING AND BUG REPORTING 05-12-2015, 08:38 PM
Replies: 8
Views: 1,769
Posted By COMPANY0
Re: Ghost EI?

You can file a .report to make the GM team aware of it, which lets them take action.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-11-2015, 06:47 AM
Replies: 20
Views: 3,426
Posted By COMPANY0
Re: pci express....old system

Processor matters more from my own personal experience then the graphics card. Also having updated drivers.
Forum: TESTING AND BUG REPORTING 05-11-2015, 06:41 AM
Replies: 6
Views: 849
Posted By COMPANY0
Re: Broken PC launcher installation

Mind posting the link where you're downloading the game from?
Forum: FREE PLAY SUPPORT AND INFO 04-03-2015, 08:08 PM
Replies: 6
Views: 1,651
Posted By COMPANY0
Re: Cannot update to premium.....

Botox, I can fix that for you. Which plan did you want specifically?
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