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Search: Posts Made By: XOOM
Forum: COMMUNITY SUPPORT (MACINTOSH) 08-16-2014, 10:41 AM
Replies: 17
Views: 629
Posted By XOOM
Re: Subscription Locked..

Short Update: Bloo (Customer Support Director) has been notified. I tried to make some adjustments on my side to no avail, he's the man with the plan. Thanks for staying patient guys we're trying to...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-12-2014, 02:15 PM
Replies: 7
Views: 743
Posted By XOOM
Re: Old Player can't resub!

E-mail reset. Have him go to https://secure.wwiionline.com/users/password/index.jsp to finisht he rest of it
Forum: COMMUNITY SUPPORT (WINDOWS) 03-10-2014, 12:11 PM
Replies: 3
Views: 478
Posted By XOOM
Re: Builders Icon

Taken care of, thanks for your support. S!
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 07:23 PM
Replies: 7
Views: 623
Posted By XOOM
Re: Support Information

End result was our account creation system needed a kick in the rear, I've since resolved that issue.

If you guys know someone else dealing with this issue please have them create a new account,...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 02:01 PM
Replies: 7
Views: 623
Posted By XOOM
Re: Support Information

This. Try creating a new account for your issue meanwhile Ghost.
Forum: COMMUNITY SUPPORT (MACINTOSH) 03-03-2014, 02:00 PM
Replies: 6
Views: 927
Posted By XOOM
Re: Map Host 40108 Error.

Try creating a new account. Sometimes we get a whacky account once in awhile where it just won't sync correctly.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-08-2013, 01:07 PM
Replies: 1
Views: 430
Posted By XOOM
Re: Cant reach ACCOUNT MANAGEMENT

Joe,

For account support please send an e-mail to billing@playnet.com and we'll help you out.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-22-2013, 08:02 PM
Replies: 3
Views: 710
Posted By XOOM
Re: I Can't Cancel My Subscription

Looks like you figured it out, unsub date is November 2nd, enjoy the time you have left.

For any other assistance, e-mail billing@playnet.com.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:39 PM
Replies: 3
Views: 755
Posted By XOOM
Re: Well there's not really a forum for this question

You have a capitol letter in the forums?

Your account shows it has an active builder hammer attached? If you are in High Command or a Mission Leader, those two icons will override the hammer fyi....
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:36 PM
Replies: 2
Views: 583
Posted By XOOM
Re: No mail in WWIIonline

We used to have one way back in the day, and it was dropped for a reason not coming to mind. The Private Message system integrated in the forums work very well.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-05-2013, 08:29 PM
Replies: 1
Views: 537
Posted By XOOM
Re: Is the ticket sytem supported anymore?

Jughead5,

Please contact Bloo@playnet.com directly with your inquiry and/or notify him of your ticket number. He handles all support inquiries.

If it is a billing matter, billing@playnet.com.
Forum: MINI-CONS 08-06-2013, 06:31 PM
Replies: 26
Views: 4,034
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

I had the privilege of hanging out with these guys during an outstanding Airshow here in Portland! Thanks for making it out I had a blast.

We'll do this again next August and provide some more...
Forum: COMMUNITY SUPPORT (WINDOWS) 08-02-2013, 11:18 AM
Replies: 2
Views: 574
Posted By XOOM
Re: Hero Builder

Added this morning, responded to your email.
Forum: MINI-CONS 07-20-2013, 09:49 PM
Replies: 26
Views: 4,034
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hang over or not, we'll see you there!
Forum: MINI-CONS 07-20-2013, 09:44 PM
Replies: 26
Views: 4,034
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Can't get out of it eh? ;)
Forum: MINI-CONS 07-13-2013, 05:15 PM
Replies: 26
Views: 4,034
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hillsboro is a pretty affordable place. If you want some City life, stay in the Portland area, Marriott if you have a few bucks to spend. I'll meet you guys at the main entrance in my uber schweet...
Forum: MINI-CONS 07-13-2013, 05:13 PM
Replies: 26
Views: 4,034
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

If you're going speak up, some of us are for sure going to be there.
Forum: MINI-CONS 07-12-2013, 12:56 AM
Replies: 26
Views: 4,034
Posted By XOOM
USA - Northwest Gathering (7/28/13)

For those of you in the Northwest or crazy enough to travel up here, we're meeting up!

Where: Hillsboro, Oregon
When: Sunday July 28th, 2013
Time: 10AM'ish

Ticket Information:...
Forum: COMMUNITY SUPPORT (MACINTOSH) 06-30-2013, 12:24 PM
Replies: 1
Views: 608
Posted By XOOM
Re: Why can I not unsubscribe?

Send an e-mail to billing@playnet.com with full details.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-19-2013, 01:29 PM
Replies: 7
Views: 1,594
Posted By XOOM
Re: Authentication error and banned from forums

If you are still experiencing the Authentication error, please create a new account here: https://secure.wwiionline.com/users/trial.jsp?newAffID=get%28%27newAffID%27%29;?
Forum: COMMUNITY SUPPORT (WINDOWS) 05-04-2013, 06:56 PM
Replies: 7
Views: 1,594
Posted By XOOM
Re: Authentication error and banned from forums

Stump,

The forum ban thing is a free to play known issue with the forum (it simply sucks).

The Authentication Error are for new accounts created late night 5/2 to present. Likely fixed by...
Forum: COMMUNITY SUPPORT (WINDOWS) 12-04-2012, 08:15 PM
Replies: 2
Views: 634
Posted By XOOM
Re: Resubbed but what's with the price? Said 9.99

Thanks for jumping on this Hick, appreciate your efforts.

Situation with this has been resolved.

**TO AVOID SITUATION**
Please SELECT THE PLAN FIRST, prior to updating your billing...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-28-2012, 12:56 PM
Replies: 2
Views: 928
Posted By XOOM
Re: Your subscription is currently not active

Titu250,

We will need people to e-mail us directly at AGM@playnet.com. That situation was handled for the individual hence why the thread was closed. We are in contact now with Poopachu and...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-26-2012, 03:58 PM
Replies: 8
Views: 1,264
Posted By XOOM
Re: 'Your subscription is currently not active'

This situation was fixed, thanks for your patience.

Others having this issue, contact AGM@playnet.com and we will work our fastest for a resolution.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-14-2012, 02:34 PM
Replies: 6
Views: 880
Posted By XOOM
Re: WW2 Has Stopped Working

Thanks for the follow up, S! *CLOSED*
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