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Search: Posts Made By: XOOM
Forum: COMMUNITY SUPPORT (WINDOWS) 05-02-2015, 11:18 PM
Replies: 21
Views: 705
Posted By XOOM
Re: Host down?

11:00PM UPDATE

Our team has been working all day on getting the game going. Needless to say, another frustrating long day of our guys busting their ass in exceedingly over time hours. We have run...
Forum: COMMUNITY SUPPORT (WINDOWS) 05-02-2015, 10:22 AM
Replies: 21
Views: 705
Posted By XOOM
Re: Host down?

More information here: http://www.battlegroundeurope.com/index.php/component/content/article/23-reports/14900-extended-down-time-may-2nd
Forum: COMMUNITY SUPPORT (WINDOWS) 04-28-2015, 11:51 PM
Replies: 6
Views: 1,201
Posted By XOOM
Re: Campaign map

It's on the list of pages to be restored, it will be done. Meanwhile as stated sniper's map is up and functioning. I have temporarily disabled that page from the menu bar until that is complete.
Forum: COMMUNITY SUPPORT (WINDOWS) 03-30-2015, 10:35 PM
Replies: 9
Views: 2,199
Posted By XOOM
Re: Unable to log in to patch server

Did this resolve the problem, Chief?
Forum: COMMUNITY SUPPORT (WINDOWS) 03-30-2015, 10:34 PM
Replies: 6
Views: 1,201
Posted By XOOM
Re: Campaign map

It's on the list, sometime during April.
Forum: COMMUNITY SUPPORT (WINDOWS) 03-23-2015, 12:03 PM
Replies: 2
Views: 595
Posted By XOOM
Re: lost screencaptures

Not usually no. Should be in your documents/battlegroundeurope folder.
Forum: COMMUNITY SUPPORT (WINDOWS) 02-03-2015, 12:35 PM
Replies: 6
Views: 2,620
Posted By XOOM
Re: Network Error Authentication Failed

Jamie,

We are working on this issue which has been effecting customers who have signed up since 1FEB2015. Standby for more, it is not on your end and we are on it.

S!
Forum: COMMUNITY SUPPORT (WINDOWS) 01-12-2015, 01:36 AM
Replies: 3
Views: 711
Posted By XOOM
Re: FYI CRS on Google Ads

Tested a couple, the Google ad generator is determined on your cookies (search history) and prompts you with the most likely click. I wasn't able to repeat the error you were referring to.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-08-2014, 10:08 AM
Replies: 5
Views: 781
Posted By XOOM
Re: Going from "Free Play" to Subscrition...

Salute and welcome Reddevil43,

Since you have now subscribed to "premium" status you will be able to unlock all game access and features you would have not otherwise had. Immediate things to...
Forum: COMMUNITY SUPPORT (MACINTOSH) 08-16-2014, 10:41 AM
Replies: 17
Views: 938
Posted By XOOM
Re: Subscription Locked..

Short Update: Bloo (Customer Support Director) has been notified. I tried to make some adjustments on my side to no avail, he's the man with the plan. Thanks for staying patient guys we're trying to...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-12-2014, 02:15 PM
Replies: 7
Views: 965
Posted By XOOM
Re: Old Player can't resub!

E-mail reset. Have him go to https://secure.wwiionline.com/users/password/index.jsp to finisht he rest of it
Forum: COMMUNITY SUPPORT (WINDOWS) 03-10-2014, 12:11 PM
Replies: 3
Views: 628
Posted By XOOM
Re: Builders Icon

Taken care of, thanks for your support. S!
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 07:23 PM
Replies: 7
Views: 859
Posted By XOOM
Re: Support Information

End result was our account creation system needed a kick in the rear, I've since resolved that issue.

If you guys know someone else dealing with this issue please have them create a new account,...
Forum: COMMUNITY SUPPORT (WINDOWS) 03-03-2014, 02:01 PM
Replies: 7
Views: 859
Posted By XOOM
Re: Support Information

This. Try creating a new account for your issue meanwhile Ghost.
Forum: COMMUNITY SUPPORT (MACINTOSH) 03-03-2014, 02:00 PM
Replies: 6
Views: 1,247
Posted By XOOM
Re: Map Host 40108 Error.

Try creating a new account. Sometimes we get a whacky account once in awhile where it just won't sync correctly.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-08-2013, 01:07 PM
Replies: 1
Views: 518
Posted By XOOM
Re: Cant reach ACCOUNT MANAGEMENT

Joe,

For account support please send an e-mail to billing@playnet.com and we'll help you out.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-22-2013, 08:02 PM
Replies: 3
Views: 999
Posted By XOOM
Re: I Can't Cancel My Subscription

Looks like you figured it out, unsub date is November 2nd, enjoy the time you have left.

For any other assistance, e-mail billing@playnet.com.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:39 PM
Replies: 3
Views: 914
Posted By XOOM
Re: Well there's not really a forum for this question

You have a capitol letter in the forums?

Your account shows it has an active builder hammer attached? If you are in High Command or a Mission Leader, those two icons will override the hammer fyi....
Forum: COMMUNITY SUPPORT (WINDOWS) 10-08-2013, 09:36 PM
Replies: 2
Views: 710
Posted By XOOM
Re: No mail in WWIIonline

We used to have one way back in the day, and it was dropped for a reason not coming to mind. The Private Message system integrated in the forums work very well.
Forum: COMMUNITY SUPPORT (WINDOWS) 10-05-2013, 08:29 PM
Replies: 1
Views: 669
Posted By XOOM
Re: Is the ticket sytem supported anymore?

Jughead5,

Please contact Bloo@playnet.com directly with your inquiry and/or notify him of your ticket number. He handles all support inquiries.

If it is a billing matter, billing@playnet.com.
Forum: MINI-CONS 08-06-2013, 06:31 PM
Replies: 26
Views: 4,741
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

I had the privilege of hanging out with these guys during an outstanding Airshow here in Portland! Thanks for making it out I had a blast.

We'll do this again next August and provide some more...
Forum: COMMUNITY SUPPORT (WINDOWS) 08-02-2013, 11:18 AM
Replies: 2
Views: 718
Posted By XOOM
Re: Hero Builder

Added this morning, responded to your email.
Forum: MINI-CONS 07-20-2013, 09:49 PM
Replies: 26
Views: 4,741
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hang over or not, we'll see you there!
Forum: MINI-CONS 07-20-2013, 09:44 PM
Replies: 26
Views: 4,741
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Can't get out of it eh? ;)
Forum: MINI-CONS 07-13-2013, 05:15 PM
Replies: 26
Views: 4,741
Posted By XOOM
Re: USA - Northwest Gathering (7/28/13)

Hillsboro is a pretty affordable place. If you want some City life, stay in the Portland area, Marriott if you have a few bucks to spend. I'll meet you guys at the main entrance in my uber schweet...
Showing results 1 to 25 of 33

 
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