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Search: Posts Made By: COMPANY0
Forum: COMMUNITY SUPPORT (WINDOWS) 07-10-2016, 05:17 PM
Replies: 1
Views: 219
Posted By COMPANY0
Re: Can't login: Your hourly subscription has expired.....wtf...huh....???

This should be fixed, a minor bug on our end that affected some accounts.
Forum: TESTING AND BUG REPORTING 07-08-2016, 04:24 AM
Replies: 7
Views: 478
Posted By COMPANY0
Re: New Patch Broke game for me.

We're trying to iron out exactly what's causing this and trying to build a series of reports so I can get them bumped up to the team and looked at.

Can you open a support ticket at...
Forum: COMMUNITY SUPPORT (WINDOWS) 07-05-2016, 11:15 AM
Replies: 23
Views: 5,451
Posted By COMPANY0
Re: LoadLibrary failed with error 87: wrong parameter

Please check out http://forums.battlegroundeurope.com/showthread.php?t=460681 , it has the specific steps you need to get this fixed.
Forum: TESTING AND BUG REPORTING 05-22-2016, 06:32 PM
Replies: 3
Views: 286
Posted By COMPANY0
Re: Webley boresight seems off to the right.

I saw this earlier, when you go from crouch to probe while aiming down sight, you'll see the barrel shift left for some unknown reason.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-20-2016, 03:08 AM
Replies: 15
Views: 910
Posted By COMPANY0
Re: Playgate.exe is not a valid Win32 application

This is an issue with Windows XP we're running into that we thought we had solved for but apparently not. We're going to try and get a fix out ASAP so you can get back in the game.
Forum: GENERAL DISCUSSION 05-19-2016, 04:40 AM
Replies: 3
Views: 536
Posted By COMPANY0
1.35 Status

1.35 has been successfully loaded onto the Campaign Server! As of right now, we are holding the server in a maintenance mode to ensure that everything is running properly. We expect to have the...
Forum: GENERAL DISCUSSION 05-19-2016, 03:01 AM
Replies: 6
Views: 376
Posted By COMPANY0
Re: Profile info

2nd time's the charm!
Forum: TESTING AND BUG REPORTING 05-19-2016, 02:22 AM
Replies: 25
Views: 811
Posted By COMPANY0
Re: 1.35 Download fails (again)

Somewhat surprised that worked, but glad it did!
Forum: GENERAL DISCUSSION 05-19-2016, 02:13 AM
Replies: 6
Views: 376
Posted By COMPANY0
Re: Profile info

Fixed, S!
Forum: COMMUNITY SUPPORT (WINDOWS) 05-11-2016, 12:11 AM
Replies: 10
Views: 674
Posted By COMPANY0
Re: Campaign offline?

You'll need to launch the old Play Online program to access the server.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-08-2016, 01:06 PM
Replies: 15
Views: 3,127
Posted By COMPANY0
Re: Authentication error and banned from forums

Seems to be a bug in that the fix I applied adds you to the beta system as a new player. Working on it.
Forum: COMMUNITY SUPPORT (WINDOWS) 05-08-2016, 01:48 AM
Replies: 15
Views: 3,127
Posted By COMPANY0
Re: Authentication error and banned from forums

I'll try a manual fix to see if we can get you in.
Forum: TESTING AND BUG REPORTING 02-11-2016, 05:50 PM
Replies: 5
Views: 1,162
Posted By COMPANY0
Re: AWS bug - ghost AWS

Based on what I've always been told by pilots, it's intentional. I could be wrong, but I've never heard otherwise.
Forum: GENERAL DISCUSSION 02-08-2016, 04:58 PM
Replies: 5
Views: 803
Posted By COMPANY0
Re: Redeployment and Auto Surrender

Lets see...

Movement Timers
Movement Rules
HQ's on the Map
Fallbacks
Air and Navy
Routs and Training
Think that's it.
Forum: COMMUNITY SUPPORT (WINDOWS) 01-29-2016, 06:54 PM
Replies: 3
Views: 652
Posted By COMPANY0
Re: Playnet support

Apologies for the delay,

I didn't particularly see anything unusual with the logs and you've reinstalled the game twice. My next question is when you last updated your drivers, did you do a clean...
Forum: TESTING AND BUG REPORTING 01-15-2016, 09:39 PM
Replies: 7
Views: 883
Posted By COMPANY0
Re: Windows 10 and WWII

One of the many things to look at, why the Windows DPI settings dislike us so.
Forum: TESTING AND BUG REPORTING 01-15-2016, 07:36 AM
Replies: 7
Views: 883
Posted By COMPANY0
Re: Windows 10 and WWII

It's a DPI scaling issue.

http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.html

Set the slider to the far left.
Forum: COMMUNITY SUPPORT (WINDOWS) 12-31-2015, 02:58 AM
Replies: 1
Views: 1,079
Posted By COMPANY0
Re: upgrade

Cartoonz, can you do me a favor and submit a ticket at support.playnet.com? We should be able to get it worked out once you do.
Forum: COMMUNITY SUPPORT (MACINTOSH) 12-26-2015, 01:57 AM
Replies: 1
Views: 692
Posted By COMPANY0
Re: Can't log in, but subscription active

Go ahead for me and delete your current game installation, download the new one from the main page. The server's checking your version and throwing up an error I believe.
Forum: GENERAL DISCUSSION 12-24-2015, 10:54 PM
Replies: 126
Views: 7,701
Posted By COMPANY0
Forum: GENERAL DISCUSSION 12-09-2015, 12:00 AM
Replies: 42
Views: 3,587
Posted By COMPANY0
Re: I'm new here

I'll get this one answered, just because I'm curious myself.
Forum: COMMUNITY SUPPORT (WINDOWS) 11-16-2015, 06:15 AM
Replies: 2
Views: 1,084
Posted By COMPANY0
Re: How do you reset radio?

Is this a constantly occuring thing or is it just every once in a while? I'm aware of some odd stuff that can happen but I've never heard of totally being unable to chat.

Does restarting the...
Forum: COMMUNITY SUPPORT (WINDOWS) 11-05-2015, 04:45 PM
Replies: 4
Views: 2,297
Posted By COMPANY0
Re: Please Help me, My Game Won't work

Best guess? Graphics card issue. What are the specs on your computer?

Graphics card, processor, memory?
Forum: TESTING AND BUG REPORTING 11-01-2015, 10:12 PM
Replies: 54
Views: 9,752
Posted By COMPANY0
Re: Timed out performing network selection.

Do me a favor, run a tracert to both n1.playnet.com and battlegroundeurope.com, then open a support ticket at support.playnet.com and post the results.
Forum: TESTING AND BUG REPORTING 09-29-2015, 05:32 PM
Replies: 3
Views: 2,615
Posted By COMPANY0
No Sound - Download this to fix

We're aware of an issue with users experiencing no sound in-game and we're fairly certain its down to a directx runtime that is not installed on some machines.

If those experiencing the issue...
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